Legal record / Wonderstar s. r. o.

Terms and Conditions

These terms govern browsing https://trattoriaroom.com, submitting an enquiry, and using services arranged with Wonderstar s. r. o. They apply to in-person restaurant experiences involving dining, hosts, cards and chips, including hosted table sessions, poker evenings, events and private gatherings. The experiences described here are hosted social entertainment in a restaurant setting.

Document / Terms and Conditions Status / Current version

Please read this record with our Privacy Policy and Cookie Policy.

01 / Website use

Use of this website

Permitted website use

01A

You may use https://trattoriaroom.com for personal, lawful purposes: to explore dining, hosted table sessions, poker evenings, events and private groups, and to consider whether an in-person Wonderstar experience suits your plans. The site is provided as a restaurant information and service-planning resource.

When using the site, you must comply with applicable law and avoid conduct that interferes with its operation or another visitor’s access. Please use the information and enquiry routes in good faith, and do not treat the website as a platform for remote activity or financial participation.

Information on the site

Check details

Website material is general guidance for planning a visit. Menus, event descriptions, hosted-session information and availability may be updated as the restaurant’s programme develops. A page may therefore not reflect every practical detail that applies to a particular date, group or service arrangement.

If a detail matters to your visit, please seek confirmation from Wonderstar or rely on the confirmation supplied for your individual arrangement. This is especially useful for timing, guest numbers, dining plans, host-led activity and any other occasion-specific information.

Responsible access

01C
Do not /
Misuse forms, introduce harmful material, impersonate another person, attempt unauthorised access, or disrupt the website and its services. These measures help keep the site useful and accessible for other visitors.
Protect /
Please provide accurate information when making an enquiry or reservation request. Accurate names, contact details, guest numbers and planning information help Wonderstar respond meaningfully to what you are asking for.
Contact /
If you have an access concern or a question about content on this page, use the terms enquiry details in the final operator and terms enquiries record.
02 / Arrangements

Reservations, enquiries and arrangements

Reservations and participation requests

Confirmation required

An enquiry, form submission or request does not by itself guarantee a table, event place, hosted session or private-group arrangement. An arrangement is made only when Wonderstar confirms the relevant details with the appropriate contact.

Where applicable, that confirmation may identify practical points such as the date, time, guest numbers, dining arrangement or hosted-session details. Until those details are confirmed, availability remains subject to change and a request should be understood as a request rather than a completed booking.

Information for an arrangement

02B
You provide

Please give accurate contact details, intended guest numbers and relevant planning information for the dining, session, event or group arrangement you would like to discuss.

We use it to

Wonderstar uses those details to respond to your enquiry and prepare the requested restaurant-based arrangement. Privacy matters are explained in the Privacy Policy.

Availability and operational changes

02C
Availability
Availability may change before confirmation. A requested time, table, hosted activity or group plan should not be assumed to be available until Wonderstar has confirmed it.
Timing
Timing, table placement, host allocation, menu details or service sequence can require reasonable adjustment in a live restaurant setting.
Service
Where a material change affects a confirmed arrangement, Wonderstar will communicate with the relevant contact where reasonably practicable. This helps the organiser understand the practical position without promising a particular remedy or outcome.
03 / Hosted experience

Hosted sessions and shared-room conduct

Hosted table experience

In-person format

Wonderstar offers atmospheric in-person poker evenings and hosted table sessions in a restaurant setting. Hosts, cards and chips are part of a social dining experience shared in the room with other guests. The format is designed around hosted interaction, conversation, food and the practical rhythm of a live table.

These experiences are restaurant-based social entertainment. They are not online services or financial transactions, and nothing on this site invites remote participation or treats cards and chips as a financial activity.

Guest conduct

03B
  • 03.1Please follow reasonable directions from hosts and venue staff so the table and dining room can run smoothly.
  • 03.2Treat other attendees, staff and the dining environment with respect throughout the shared experience.
  • 03.3Avoid behaviour that disrupts the room, prevents others from participating comfortably, or compromises a safe and welcoming setting.
  • 03.4If a practical issue arises, raise it calmly with a host or staff member so it can be understood in the context of the evening.

Host guidance and session flow

03C

Hosts may guide table order, participation flow and other practical session arrangements to support a workable, respectful in-person restaurant experience. Any adjustment is made for the running of the shared room and its live service, not for online or financial play. Where possible, raise a concern with a host or staff member at the time.

04 / Groups and events

Private groups, events and dining plans

Private groups and event planning

04A
Proposal

An organiser may enquire about a private social gathering, event, card-room dining plan or hosted-session arrangement. The discussion helps Wonderstar understand the proposed occasion and the details that may matter.

Confirmation

The final arrangement depends on details confirmed between Wonderstar and the organiser. Before confirmation, no particular room, menu, table or host should be treated as guaranteed.

Organiser communication

04B
Guest numbers
Please provide accurate and timely updates to expected guest numbers where they are relevant to the intended gathering and its planning.
Timing
Let Wonderstar know about changes to the proposed timing or flow of the occasion. Late changes may affect what can reasonably be arranged in the live venue setting.
Special planning
Share useful planning details, including general dietary information or other practical needs, so they can be considered in preparing a response. This does not promise that every request can be accommodated.

Running a live gathering

Live venue

Table location, service sequence, host timing and activity flow may be reasonably adapted where the restaurant setting requires it. Wonderstar will aim to preserve the character of the agreed gathering while responding to operational circumstances, without guaranteeing uninterrupted service, a particular staff member or a particular outcome.

05–07 / Closing record

Changes, rights, privacy and terms contact

Changes to information and terms

05A

Wonderstar may update website content, service descriptions, availability information and these terms when reasonably required. Updates may reflect changes to the restaurant programme, practical arrangements or the way information is presented to visitors.

Please check the current version of this page when using the website or arranging a visit. The terms that apply to a specific arrangement should also be read with the confirmation details supplied for that arrangement.

Site content and intellectual property

06A

Original website text, brand materials, imagery and other content used by Wonderstar are protected where applicable. You may view the site personally and share a link to it, but please do not copy, republish or commercially reuse original material without permission.

Privacy and cookies

06B

Information about personal information is set out in the Privacy Policy. Information about cookies is set out in the Cookie Policy. Please read the dedicated document that applies to your question.

Availability, accuracy and liability

General information

Wonderstar aims to keep website information useful and clear, but cannot guarantee that every general page detail is complete, current or suitable for every visitor’s purpose. Restaurant activity, events and group arrangements are practical, live experiences, so details relevant to a particular visit should be confirmed directly.

Nothing in these terms is intended to exclude liability where exclusion is not permitted by applicable law. This section simply explains the limits of relying on general website information rather than an arrangement-specific confirmation.

07 / Operator record

Operator and terms enquiries

For questions specifically about these terms, please email Wonderstar using the address below. Include enough detail about the page, website use or proposed arrangement you are asking about so the enquiry can be understood in context.

Operator
Wonderstar s. r. o.
Representative
Nikolett Maria Selesztáj
Address
Černyševského 1287/10, mestská časť Petržalka, 811 07 Bratislava, Slovakia
Terms enquiries
[email protected]
Email about these terms